Website support

Effortless website support

Keep your Squarespace, Shopify, or Webflow site running with our monthly hands-on support plans.

What you get

Fast edits, smart improvements for business growth.

  • ✔ Hassle-Free Updates

    From updating text and images to uploading blogs or new products, we make edits easy.

  • ✔ Design layout and tweaks

    Improve the look, feel, and usability of your site without a full redesign.

  • ✔ Platform specific support

    Whether you're on Squarespace, Shopify, or Webflow, we work inside your platform with no tech-speak.

  • ✔ Marketing support

    Add popups, connect your email tools, or run seasonal promotions without lifting a finger.

  • ✔ Performance & UX Reviews

    Get regular feedback on how your site is performing and actionable ideas to improve speed and user experience.

  • ✔ Lightweight reports

    Know what’s working and what needs improvement with simple, jargon-free reports.

How it works

Simple process, giant steps

Choose your plan

Pick the support level that fits your needs best: Bronze, Silver, or Gold.

01

Onboarding call (optional)

We’ll learn about your website, goals, and common updates you need help with. You can also skip this and send us your first request right away.

02

Submit your first request

Use our simple online form to request content changes, design tweaks, product uploads, or anything included in your plan.

03

We handle it, fast

We complete your request quickly (usually within 1–3 business days) and send a confirmation when it’s done.

04

Stay supported

Need something new next week or next month? Just send another request—we’ve got your back.

05

Support plans

Monthly plans to support every business

Bronze support
Simple support, good for anyone.

$125 / PM

+GST

Great for small sites needing a blog post every month or content updates. Everything is taken care of.

MONTHLY INCLUDES

  • ONE update per month
  • Platform support
  • 3-4 business day turnaround
  • Email support
  • Website analytics report

CONTENT UPDATES INCLUDE

  • Blog post uploads
  • Updating pages & content

Silver support
Keep your business on top.

$195 / PM

+GST

Perfect for mid size sites needing events eCommerce products, photo galleries, portfolios and email newsletters.

MONTHLY INCLUDES

  • THREE updates per month
  • Platform support
  • 3-4 business day turnaround
  • Email support
  • Website analytics report

CONTENT UPDATES INCLUDE

  • Blog post uploads
  • Updating pages & content
  • Basic SEO updates
  • Design tweaks
  • Product uploads
  • Email newsletters
  • Connect plugins

GOLD support
Serious support. Anything goes.

$395 / PM

+GST

Great for small sites needing a blog post every month or content updates. Everything is taken care of.

MONTHLY INCLUDES

  • UNLIMITED updates per month
  • Platform support
  • 3-4 business day turnaround
  • Email support
  • Website analytics report

CONTENT UPDATES INCLUDE

  • Blog post uploads
  • Updating pages & content
  • Basic SEO updates
  • Design tweaks
  • Product uploads
  • Email newsletters
  • Connect plugins
  • Marketing banners, popups, or promotional offers
  • Design of new pages
  • One page micro sites

Frequently Asked Questions

  • Yes! Our plans are flexible and month-to-month.

  • Absolutely. If you have a unique setup or need a mix of services, let’s chat.

  • It’s simple, flexible and totally up to you. You can send us a request by email, phone, Special

  • Squarespace, Shopify, and Webflow all have built-in hosting, backups, and security.

    Our focus is on keeping your content fresh, your design sharp, and your site aligned with your business goals.

  • Absolutely! Book a time to chat, and we can share some customer websites and discuss the range of regular updates they request.